Coronavirus (COVID-19)

Update – 30th June 2020

Following the latest Government announcement, we are hopeful that our opening date for hair services will be Saturday 4th July. We are not able to offer beauty services yet.

We just wanted to update you on what your visit to the salon will be like once we open.

We have made sure that we have enough PPE and this includes masks for staff and clients, disposable gowns and gloves, and aprons for our staff. We have also set up hand sanitizer and ask every client to use this when entering the salon. Alongside the PPE, we are also spending additional time cleaning to keep you and the staff as safe as possible.

Masks are available to purchase at £1.00 each if required.

Your Appointment

When you arrive, you will be asked to wait outside until your appointment time. This is not only to stop too much traffic in the salon but also we have allocated time in between clients to make sure the area where you will sit is cleaned and disinfected after the last client.

Wait outside till your stylist is ready and please stay in your designated zone.

Please attend the appointment alone

Bring a mask or you can buy one from us. You will need to wear this when forward facing and while at the basin.

We ask that you keep all your belongings with you as the cloakroom will be closed. You will be asked to look after your own belongings so please only come with what you will need.

We will only be accepting card payments so please no cash.

Tips will still be accepted and appreciated and the team have provided their own tip jars.

We will have a water dispenser at the salon but unfortunately our normal refreshments will not be available at this time.

We will be limiting the amount of people in the salon and have carried out a few tweeks to give us a bit more room. If you are in for more than one service such as a colour and cut, we may have to ask you to move to a waiting area as we can only use a certain amount of stations at one time.

A bit of TLC…

We have been closed now for almost 4 months and understand that you may have done a little diy with some home colouring. We will not be able to colour your hair in the salon without skin testing you.

If you come to the salon having coloured your hair at home and have not had a skin test, unfortunately we will not be able to carry out the service. An appointment will need to be made to carry out the skin test, this needs to be done at least 48 hours before. You can phone or email from Tuesday 30th June to book this. This will be carried out at the salon front door.

Booking Your Appointment

On booking your appointment you will be asked a series of questions, not only about your health but also about your hair and the service you require. Please can we ask that you are clear and exact about what you would like to have done so we can allocate enough time. If, when you get to the salon, what you have booked for cannot be achieved in the time allocated, you may have to forgo some of the service or reschedule your appointment as the stylist and therapist will not be able to run over so please make it clear on your booking appointment.

We have had our annual price increase so please check our website for all our updated prices. We have also extended our 10% discount for our retired clients and NHS workers (proof of ID required) to all week.

The team are so excited to get back to work and make you all feel fabulous again. Can we please just ask that you are patient with us as this is very new to all of us. If you have any worries or concerns, please do not hesitate to contact us.

Keep safe

The Innovation Team x